Shipping Policy — Twenty

At Twenty, we’re dedicated to delivering your fashion essentials quickly, securely, and professionally across Egypt.

Shipping Coverage

We currently ship to all governorates within Egypt.

Estimated Delivery Times

Cairo & Giza

• 24 to 48 business hours

Other Governorates

• 3 to 7 business days

Business days exclude Fridays and official public holidays.

Shipping Costs

Shipping fees are calculated automatically at checkout based on your delivery location.

From time to time, Twenty may offer promotional free shipping campaigns on qualifying orders.

Order Tracking & Updates

Once your order has been confirmed and dispatched, you may receive shipping updates through phone communication or order notifications.

Packaging & Damaged Orders

Every order is packed carefully to maintain the premium quality of your purchase.

If your package arrives damaged or incomplete, please contact our support team immediately so we can assist you promptly.

Customer Support

Phone / WhatsApp: +201104894814

Email : support@twenty-store.com

Store Locations:

• 423 Al Mehwar Al Markazi, First 6th of October, Egypt
• Faisal Street – Mariotia – Front of Mall of Damietta, Egypt